When starting a Dr. Ming Subscription, you agree to be billed in a recurring fashion on a per-order basis until your subscription is a) cancelled or b) paused.

Yes, you totally can! You can adjust the order frequency of your shipments emailing our Customer Care Team hello@drmingtea.com.

Sadly, no. It is the customers responsibility to manage their subscription and skip any orders that they do not want shipped. Changes to the subscription must be done FOUR days in advance of next shipment if they wish to pause, skip, or delay next order. If the subscription preferences are not changed- customer will receive their Dr. Ming products on time, automatically shipped to doorstep!

Yup! Just skip your next shipment or shipments by emailing our Customer Care Team at hello@drmingtea.com.

Yes, you may cancel or pause your subscription at any time. We do require any changes or cancellations made at least FOUR days prior to your next order date. We do send a courtesy email reminding customers of their ship dates five days prior to the scheduled ship date, which we feel is an ample amount of time to update your subscription.